CQC-registered care homes and home care providers in England
A rating on your website is only right until the next inspection.
Regulation 20A requires your CQC rating on your website with a link to your latest report. A hard-coded rating meets that today and quietly stops meeting it the day CQC publishes a new one — at which point the site is not silent, it is wrong.
What the check looks for
- •The Care Quality Commission is mentioned
Regulation 20A, HSCA 2008 (Regulated Activities) Regs 2014 - •A CQC rating is displayed
Regulation 20A — conspicuously and legibly, on the website - •The latest inspection report is linked
CQC guidance on displaying ratings - •The official CQC ratings widget is used
Not mandatory — but it cannot go out of date - •The inspection date is shown
Not mandatory — a rating with no date invites the question
CQC may take enforcement action, including a fixed penalty notice, and can act separately where displayed ratings information is false or misleading. Enforced by Care Quality Commission.
Sources: Regulation 20A, Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 · CQC — how providers must display ratings
Widget installed and report linked — £49
We install CQC's official ratings widget so the page updates itself after every inspection, link your latest report, and send you the re-check. £9 a month if you would also like to be told the day your rating changes.